Plan Your Trip

Once a pass has been registered, it will remain in the booking contact's Money20/20 Europe account under Pass Manager. But don’t worry, the attendee registered against the pass will still receive all the show details they need – including information on the program, the Money20/20 Connect App, Badge Pick Up, and more. Depending on the order, you may be able to move the pass into a different account. Email the Delegates Team to find out more.

To download a visa invitation letter from Money20/20, simply login and navigate to Pass Manager, then select Options > Delegate Details > Request Visa Letter. You’ll be prompted to enter your information and once complete, the letter will be ready to download. If your name on the pass differs from your passport, email the Delegates team to request a letter with your full name.

Registered delegates will be able to view, sort, and filter the attendee list in Money20/20 Connect - our official App - when it launches. In the App, delegates will also be able to speak directly with matches via instant messaging, book and accept unlimited meeting requests, build their personalised agenda, view the floor plan, and more.

A few days before the show, you’ll receive an email with your unique barcode and details on how to collect your badge onsite. You’ll also find the barcode in the Money20/20 Connect App, under Badge Pick-Up. Your Money20/20 Europe badge will include your headshot, first and last name, job title, and company name. Make sure the details on your pass are up to date, but you can always log in to Pass Manager to make any changes. Changes will also be possible.

To make changes to your pass, navigate to Pass Manager and select Delegate Details, then update the registration form online. You can also submit any special requirements at the same time.

To make a name replacement, select Options > Delegate Details > Edit Details > “To replace the delegate, please click here” > Save.

If you’d like to make your pass purchase by invoice/bank transfer, this is possible by emailing our Delegates Team and requesting to have this option activated for your account.

Upon activation, you will see ‘Bank Transfer’ appear under payment methods on the checkout page of your account. After you click ‘Place Order’ we will generate an invoice automatically due for immediate payment using the billing information details provided.

Create an account/login and navigate to Pass Manager > Purchased Orders. Click on Provide More Details for each pass to assign delegate details including uploading a headshot.

If you don’t see the passes, don’t worry, get in touch with the Delegates Team and we will help you locate them or assist in transferring them to your login account.