From Friction to Flow - Fixing the SMB Banking Customer Experience
Wednesday 3 June, 11:25 - 11:45
Duration: 20 MIN
Location: Horizon Stage powered by Mastercard
Overview
Speakers
Description:
SMBs still switch between tools to do the work and manage the money, creating friction and lost value. Partnerships like Sage and Monzo are closing that gap, embedding accounting, directly into operational workflows. What does it take to make this work in practice, and how does it transform customer experience and growth?
Speaking
Gordon Stuart
Sage
SVP, Fintech & Embedded Services
Jordan Shwide
Monzo
General Manager, Business Banking
Tags
Pillars
- The Great Rebundling
Topics
- Data & Infrastructure
- Embedded Finance
- Partnerships
Session Types
- Fireside Chat