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From Friction to Flow - Fixing the SMB Banking Customer Experience

Wednesday 3 June, 11:25 - 11:45

Duration: 20 MIN
Location: Horizon Stage powered by Mastercard

Description:

SMBs still switch between tools to do the work and manage the money, creating friction and lost value. Partnerships like Sage and Monzo are closing that gap, embedding accounting, directly into operational workflows. What does it take to make this work in practice, and how does it transform customer experience and growth?

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Speaking
  • Gordon Stuart

    Sage

    SVP, Fintech & Embedded Services

  • Jordan Shwide

    Monzo

    General Manager, Business Banking

Tags

Pillars
  • The Great Rebundling
Topics
  • Data & Infrastructure
  • Embedded Finance
  • Partnerships
Session Types
  • Fireside Chat