Useful Information At The Show

Opening Hours

OPENING TIMES Monday - 2nd June Tuesday - 3rd June Wednesday - 4th June Thursday - 5th June
EARLY BADGE PICK-UP DAY 1 DAY 2 DAY 3
BADGE PICK UP - Entrance E 2:00pm - 8:30pm 7:00am - 6pm 8:00am - 6:00pm 8:00am - 3:00pm
SHOW FLOOR - Entrance F N/A 9:00am - 5:30pm 9:00am - 5:00pm 9:00am - 4:00pm
INDUSTRY NIGHTS Speaker Sponsor Welcome Reception, 7:00pm - 9:00pm, Money Beach Club (Strandzuid) Money Streetfest, 6:30 - 8:30PM, Reguliersdwarsstraat Electric Garden Party, 7:00pm - 9:45pm, The RAI - Hall 8 at The Na.i.ture Stage & Pre-Party Function: 5:30pm - 7:00pm, Money Beach Club N/A
AGENDA/CONTENT N/A 9:15am - 4:40pm 9:50am - 4:30pm 9:30am - 3:00pm
CLOAKROOM - Entrance F N/A 8:00am - 5:30pm 8:00am - 10:30pm 8:00am - 5:00pm

Badges

When you enter Money20/20 Europe for the first time, you’ll need to collect your badge from Badge Pick Up. Everyone will need to wear a badge onsite at all times – this will be your passport to the show.

You will receive a badge barcode email with instructions and key info a few days prior to the show. It will also be available under “Badge Pick Up” in the Connect App.

Accessibility

The show is fully accessible and you will find an interactive floor plan with signage for accessible routes, lifts and restrooms. Please don’t hesitate to reach out to staff when you arrive, they will be easy to spot in ‘Staff’ t-shirts and Staff Support badges.

We offer reserved seating at our main stages and line skip for anyone with reduced mobility. There will be a discreet icon on your badge to let staff know you require access to these services. You can let us know ahead of time if you have reduced mobility or special requirements by updating your pass registration details online, contacting us or come see us at one of our Info Desks or at Badge Pick Up at the show.

Top Tips Checklist

Whether you’re new to the show, traveling solo or a returning vet, here is everything you need to know to plan your trip and to help you maximise your experience!

Download our Top Tips Checklist

Useful Locations

  • Info Desk 1 - Entrance F (Level 1) / Info Desk 2 - Hall 1 / Info Desk 3 - Hall 7
  • Business Centre -1 level of the Elicium. Monday to Friday from 8.30am - 5pm
  • Cash Machine - Foyer K, by the escalators to the Elicium
  • Cloakroom (Free of charge)- F003-F005.
  • First Aid Hall 7, 8 and Entrance D
  • Parking - Visit RAI’s website
  • Multi Faith Room: 1 Level of Elicium
  • Nursing Room: Entrance K LG floor - follow signs for business center.
  • Taxis: Congress Square - just outside of Badge Pick-Up

Lost & Found

Info Desk at Entrance F - The Rai staff on this desk will handle all lost property queries.

Food & Beverage

Complimentary food, drinks, snacks are available throughout the show. Vegetarian and vegan options will be widely available, as well as a range of non-alcoholic drinks at all bars and networking events. All allergens and ingredients will be clearly highlighted across all food products and menus. For more information on offering see our Food & Beverage page.

Halal and Kosher meal pickup will be available from Tuesday, 3-5 June in the Urban Eatery in Hall 5. Serving Hours: 11:00 - 16:00

Staying Safe at the show

  • Getting help

    • Head to any of our information desks around the venue for general directions, and advice, or look out for our staff for support or directions - they’ll be easy to spot in ‘staff’ t-shirts and badges!

  • Support for people who are unwell

    • If someone looks unwell or seems in need of assistance and you are concerned for their safety, explain your concern to a staff member and ask that they help the person get home safely.
    • Inside the show - we have medics and security staff on-site to assist
    • Inside a hotel, bar, restaurant - speak to a member of staff
    • In a public place - call the emergency services: 112
    • If someone is extremely unwell, including if they’re incapable of walking or standing, call an ambulance immediately on 112

  • Medical assistance

    • Medics and trained first-aiders are on hand at the show and our official events. Remember to carry your medical insurance details if you’re an international visitor. Amsterdam has well-stocked pharmacies and several hospitals, all with high standards.

  • Stay hydrated and take breaks

    • Remember to drink plenty of water and take breaks to rest and recharge around the venue and when exploring the city.

  • Venue security

    • Be aware that we’ll be checking bags at the entrances, and large suitcases/luggage will not be permitted inside the venue. If you have any concerns during your time at Money20/20, please just ask any member of Money20/20 staff or alert a venue security officer.
    • For full details visit our Staying Safe at Money20/20 page.

Code Of Conduct

  • To ensure the safety, security, and best overall experience for all attendees and staff of Money20/20, it is imperative that all participants abide by the Show Code of Conduct.

  • Our expectation is that every delegate, representative, and partner attending one of our events or interacting with our brand, as well as every member of the Money20/20 team is behaving in a decent, fair, responsible, and reasonable way towards our colleagues, company property, customers and suppliers. Everyone at our show or working with our brand has the right to feel safe, welcomed, supported, treated with respect, and heard. Money20/20 may act if it feels any individual or group has failed to meet the standards set by this Code of Conduct. This could include revoking the individual or group's show passes without a refund, but further action could also be taken, which could involve informing the appropriate authorities.

  • If you experience a violation of this Code of Conduct at the show please contact a member of staff or use our email feedback@money2020.com to let us know. If you feel uncomfortable in any situation while at the show, please attempt to remove yourself from the situation or approach a Money20/20 staff member for assistance (dressed in branded T-Shirts).