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Staying Safe at Money20/20

We want everyone to have a great time at the show, so we’ve put together some guidance to help you feel safe in and around the grounds.

/Getting help

Head to any of our information desks around the venue for general directions, and advice, or look out for our staff for support or directions - they’ll be easy to spot in ‘staff’ t-shirts and badges!

/Support for people who are unwell

If someone looks unwell or seems in need of assistance and you are concerned for their safety, explain your concern to a staff member and ask that they help the person get home safely.

Inside the show - we have medics and security staff on-site to assist Inside a hotel, bar, restaurant - speak to a member of staff In a public place - call the emergency services: 112

If someone is extremely unwell, including if they’re incapable of walking or standing, call an ambulance immediately on 112

/Medical assistance

Medics and trained first-aiders are on hand at the show and our official events. Remember to carry your medical insurance details if you’re an international visitor. Amsterdam has well-stocked pharmacies and several hospitals, all with high standards.

/Stay hydrated and take breaks

Remember to drink plenty of water and take breaks to rest and recharge around the venue and when exploring the city.

/Venue security

Be aware that we’ll be checking bags at the entrances, and large suitcases/luggage will not be permitted inside the venue. If you have any concerns during your time at Money20/20, please just ask any member of Money20/20 staff or alert a venue security officer.

/Staying together

As you would in any major city, please take precautions to stay safe and protect your possessions at all times. If you’re planning to attend one of our evening events, please make sure you’ve planned your journey home. Don’t travel alone where possible. Book a taxi, or walk with co-workers or trusted friends, especially late at night. If you do walk alone at night, stick to well-lit busy streets, avoiding poorly lit and empty areas.

/Stay connected

Keep your phone charged and take a portable charger with you as a backup. During show hours, we have plenty of spaces at the venue to charge your electronics. You’ll find these signposted in the app. Stay connected with friends or family members, especially if you're exploring solo.


Leave your passport and any valuables in your room, and use a safe if there is one. Remember to close all windows before you go out. While out and about, keep bags fastened and don’t carry them facing to the roadside.

/Road Safety

Please take care when crossing roads. Amsterdam is famous for its biking culture. Pay attention to designated bike lanes and look both ways before crossing streets.

/Local laws and customs

Familiarise yourself with Dutch laws and cultural norms to avoid unintentional offenses. For instance, public drunkenness and disorderly behavior can result in fines or other penalties.

/Travelling around Amsterdam

Airport transfers - book a car service in advance via your hotel. Use Licensed Taxis: When needing transportation, opt for licensed taxis or reputable ride-sharing services. Avoid unmarked or unofficial taxis to prevent scams. Public transport - Public transport in Amsterdam offers a comprehensive network comprising trams, metro lines, buses, and ferries, providing extensive coverage across the city.

/Useful information

Amsterdam Population Over 2.5 million (metropolitan area)
Currency Euro
International Dialing Code +31
Languages Dutch. English is the working language at Money20/20 Europe
Time Zone GMT+2
Traffic Right-hand side
Plug Types European standard Type C and Type F
Tap Water Safe to drink

Remember, while Amsterdam is generally a safe and welcoming city for visitors, it’s essential to stay vigilant and take necessary precautions to ensure a smooth and enjoyable experience.