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We Want To Ensure Every Delegate Has The Best Possible Experience At Money20/20

/ Support Onsite At The Show

If you have specific needs or access requirements that we can assist with, you can update your preferences directly on your booking online or please let us know here and we’d be happy to help.

/ Accessibility At The RAI

The RAI Amsterdam is committed to ensuring that our events are accessible to everyone, including those with diverse abilities. Their facilities are designed to accommodate attendees with reduced mobility, providing a welcoming and inclusive experience for all.

There will be signage across the venue for accessible lifts, routes, and toilets. These will be signposted in our ‘You are here’ boards (also available via our interactive map on our official App) located across from the entrance and show floor areas.

All our content stages have step-free access to ensure that everyone, regardless of physical abilities, can navigate and access seamlessly.

We offer reserved seating at our main stages and line skip for anyone with reduced mobility and you’ll also find an accessible desk (Desk 1) in the Fast Track lane. There will be a discreet icon on your badge to let staff know you require access to these services. You can request this via the online pass registration form, at the Badge Pick Up desks, or one of our Info Desks. This also includes adjustments that we already have in place, e.g. ramps, accessible lifts, mental health aiders, or other requirements.experience for all.

/ Mobility Assistance

We do have mobility scooters/wheelchairs available on a first come first serve so please let us know here so that we can book this for you in advance.

In addition, if you have any special requirements regarding accessible transportation to and from our Money20/20 evening networking events let us know. For more information on these events see here.

/ Accessible Accomodation

Although not all properties in Amsterdam are fully accessible there are a vast amount of accommodation options available that are. Please contact the [Accommodation Team](mailto: if you require any further information.

/ Bringing someone to support you at the Show

If you’d like to bring someone to help you get around the show, please reach out to us for further information.

/Other key locations

Info desks:

  • Info Desk 1 - Entrance F (Level 1)
  • Info Desk 2 - Hall 1
  • Info Desk 3: Hall 7

Nursing Room: Entrance K LG floor - follow signs for business center.

Prayer Room: 1 Level of Elicium

Lost property: Info Desk 1 (Level 1 of Entrance F)

Cash machine: Entrance K foyer

Taxis: Congress Square - just outside of Badge Pick-Up

/ Contact the team

We’re always looking to improve your experience at the show. If you have any enquiries or feedback regarding accessibility; we’d love to hear from you.

Accessibility and special requests:

Email: Phone: +44 (0) 20 3657 8920

Have More Questions?

Go to our FAQs.

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