Accessibility

We Want To Ensure Every Delegate Has The Best Possible Experience At Money20/20

Support Onsite At The Show

If you have specific needs or access requirements that we can assist with, you can update your preferences directly on your booking online or please let us know here and we’d be happy to help.

Accessibility At The RAI

The show is fully accessible and you will find an interactive floor plan with signage for accessible routes, lifts and restrooms.

All our content stages have step-free access and we offer reserved seating at our main stages and line skip for anyone with reduced mobility and you’ll also find an accessible desk (Desk 1) in the Fast Track lane.

There will be a discreet icon on your badge to let staff know you require access to these services. You can request this via the online pass registration form, at the Badge Pick Up desks, or one of our Info Desks. This also includes adjustments that we already have in place, e.g. ramps, accessible lifts, mental health aiders, or other requirements.

Mobility Assistance

We do have mobility scooters/wheelchairs available on a first come first serve so please let us know here so that we can book this for you in advance.

Accessible Accommodation

Please contact the Accommodation Team at accommodation@money2020.com if you require any further information.

Bringing someone to support you at the Show

If you’d like to bring someone to help you get around the show, please reach out to us for further information.

Venue Facilities

  • Info Desk 1 - Entrance F (Level 1) / Info Desk 2 - Hall 1 / Info Desk 3 - Hall 7
  • Business Centre -1 level of the Elicium. Monday to Friday from 8.30am - 5pm
  • Cash Machine - Foyer K, by the escalators to the Elicium
  • Cloakroom (Free of charge)- F003-F005.
  • First Aid Hall 7, 8 and Entrance D
  • Lost Property - Info Desk at Entrance F - The Rai staff on this desk will handle all lost property queries.
  • Parking - Visit RAI’s website
  • Multi Faith Room: 1 Level of Elicium
  • Nursing Room: Entrance K LG floor - follow signs for business center.
  • Taxis: Congress Square - just outside of Badge Pick-Up

Contact the team

We’re always looking to improve your experience at the show. If you have any enquiries or feedback regarding accessibility; we’d love to hear from you.

Email: accessibility@money2020.com Phone: +44 (0) 20 3657 8920