Only events listed on our official agenda or fringe agenda are associated with Money20/20
Salesforce
AI Agents: Redefining CRM & Engagement
Wednesday 3 June, 14:30–15:15
Duration: 45 mins
Location: Sponsor Location
Description:
The future of finance is about anticipating needs before they’re expressed. Join CRM and CX leaders to discuss how AI agents transform customer management from static records to proactive engagement. Explore use cases in wealth and retention while building a framework for ROI-driven, predictive relationships that balance automation and empathy.
Tags
Pillars
- Fringe
Session Types
- Other