<p>Consumer expectations are rising while trust in financial institutions remains fragile. Fintech and banks must rethink how they engage, serve and retain customers. What does modern consumer trust look like, and how do leading financial services turn it into sustainable growth?</p>

Global CMO

Global Chief Growth & Marketing Officer

Co-Founder

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The New Rules of Consumer Trust and Growth

Horizon Stage powered by Mastercard

Schedule

Money20/20

AI / Agentic

Leadership

Marketing / Growth

Consumer expectations are rising while trust in financial institutions remains fragile. Fintech and banks must rethink how they engage, serve and retain customers. What does modern consumer trust look like, and how do leading financial services turn it into sustainable growth?

Beyza Koyas

BNP PARIBAS Personal Finance

Antoine Le Nel

Revolut

Jeff Tijssen

GROW

Consumer expectations are rising while trust in financial institutions remains fragile. Fintech and banks must rethink how they engage, serve and retain custome

The New Rules of Consumer Trust and Growth - Schedule

The New Rules of Consumer Trust and Growth

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