Jonathan Vaux leads Client Engagement and Innovation Center activity for Visa in Europe. Launching in February 2107, the team use Human Centered Design to identify areas of collaboration where the Visa Network can enhance, transform and improve the user experience.
Jonathan is focused on extending the Visa acceptance promise into new digital environments – whether it’s online or in-store, through a mobile or a tablet, in-app or through a digital wallet – and developing flexible ways for our partners to integrate Visa services into their commerce and banking platforms.
Ultimately, Jonathan brings the ‘voice of the customer’ into Visa’s digital strategy, making sure all of our stakeholders’ needs are met in a highly competitive and evolving ecosystem.
Jonathan has held a number of roles since 1998 including Commercial Director of V.me, Head of Processing, Head of Alternative Payments, Head of Commercial Solutions and Vice President, Commercial Solutions for Visa International.
Jonathan holds an Honours degree in Law from University College London, and a Diploma in Marketing from the Chartered Institute of Marketing.