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Fintech’s biggest challenges

will not be solved in silos. It takes a community.

Think Tank was our latest way of bringing our community together to be part of fintech's biggest conversation.

We united some of the industry's greatest minds in real life to ideate and co-create solutions for the most complicated challenges we face as as an industry.

Discover their visions for what will drive the future of fintech in our exclusive report. This is merely the beginning. Download today.

6 courageous groups, 6 bold questions, 6 meaningful conversations….

How would we interact with money if banks didn’t exist?

Banks have historically differentiated themselves on products, but customers think differently. People want personalized experiences and value alignment from their service providers. Should banks be invisible service providers or reposition themselves completely for a societal purpose?

The future is trustless. What do we need instead?

After 2008, there has been a shift in who we trust. Trust is now an outdated concept. Don’t trust, verify. But are any of us responsible enough to be given control of important things, such as our identity or verifiable credentials?

"Why can't banks manage my data the same way they manage my money?"

The future is trustless.

In a world where cards don’t exist, what should a payment solution look like?

In an open banking world, competition increases, innovations improve but ultimately consumers will decide which platforms or services to use. The average user doesn’t care about payments: they just want value. Consumers are not loyal to anything that doesn’t solve a problem, which is a fundamental stimulus for anything that delivers improved outcomes.

What should an open data economy look like?

The commercial value of open data is massive but we need a GDPR 2.0, where we can be more open with data usage. Defi could be the answer. It offers a new set of mechanisms to monitor transactions and movement of data, but that is 10+ years from realization.

What infrastructure do we need to build to enable individuals to control their data and assets in all of their variety?

Banks run the risk of being minor players trading crypto if they don’t build and address the fragmentation in the crypto market. Non-financial companies are already trying to transform their assets into digital assets. In the future, we'll just talk about assets on the blockchain and all the non-bankable assets we have on the blockchain, both as a person and a corporation.

"Holding crypto assets is a 100% risk weight in the view of many banks, so having tokenized bonds instead of traditional bonds has a positive effect on risk management."

The right infrastructure is key.

What’s the least number of times you can have a customer prove their identity?

The question is not how many times a customer must verify, but how can we eliminate friction from each instance. Whether it be from unlocking your phone screen to logging into your Amazon account, In the end, the least number of times you can authenticate a customer is every transaction. But what does a seamless self-serve ID infrastructure look like?