EWPN The New Frontier: Human Centric AI in the Future of Finance and Payments

AI is reshaping financial services at speed, but who is it being built for, and who gets left behind?

In this special live episode recorded at Money20/20, host Nadia is joined by three leading voices from the European Women's Payment Network (EWPN) for a conversation about what it truly means to put people at the heart of AI-driven innovation in finance and payments.

From the biases embedded in the systems being built today, to the very real harm caused by fraud monitoring false positives on vulnerable customers, this session doesn't shy away from the hard questions. It also celebrates the genuine opportunity AI presents, to expand financial inclusion, improve accessibility, and bring underserved communities into the financial mainstream in ways that were previously impossible.

The panel explores the rise of agentic commerce and what delegated consent means for consumer control and safety, the investment gap and how AI could democratise financial education, and why the diversity of the people building these tools is not a nice to have, it is a risk management imperative.

Grounded in EWPN's 2026 annual theme of human-centric AI, this is a session for anyone who believes that the future of finance must work for everyone, not just the few.