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Marc Massar

CIO, Channels Transformation


As a leader in technology and payments, Marc Massar has been sought after and consulted for assistance with political policy, strategic roadmaps and product development. Marc believes in building teams that deliver value to customers and has spent the last several years driving change and transformation agendas to that end.

Marc is currently the CIO, Channels Transformation at HSBC responsible for all technology platforms that customers use to access the bank’s products and services - mobile, web, branch technology, and staff and service tools. Previously, Marc was the Chief Product officer at Nets, CIO for the eCom business of Worldpay, and head of product for Chase’s acquiring platforms.

Marc holds a degree from Occidental College, is a Certified Information Systems Security Professional, an ISSAP and is also Infosec Assessment Methodology certified by the National Security Agency, and will do a lot for a Mountain Dew.

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What is needed to excel in omni-channel banking?