Jen works as Creative Director, Head of Experience Design at R/GA London, with over 12 years worth of experience in the UK, Germany & Australia. Jen has led many agile teams creating rapid user experience design projects across a broad range of clients in banking, retail, telecommunications and automotive.
Jen has worked with mass market brands such as Royal Bank of Scotland, Natwest, BT & Unilever as well as help lead the launch of the EE brand into the UK. Jen also has extensive automotive experience with Toyota and Subaru.
Whilst Jen has specialisation in mobile & touch experiences, Jen is most passionate about connecting people with the right service or product to ensure it creates value.Jen’s work has won multiple awards including Cannes & Digital Impact Awards, DADIs, BIMA, The Lovies has volunteered for expert programmes such as Apps for Good; helping students create app technology,
Jen has judged at many award events and thought leadership including a panel speaker at the Guardian Global Media Summit 2016, Interaction17 and published a thought pieces.