Derek White leads BBVA's Global Customer Solutions area to bring the transformation around excellence in product and services to the customer.
Customer Solutions includes the main creation areas of the bank such as Business Development in all countries, Global Products, Marketing and Digital Sales, and core new capabilities (Design and Big Data). It also integrates the global businesses of Insurance; Prevision, Asset Management; Global Wealth, Payments and Consumer Finance, and New Digital Business - which focuses on investing in and launching new fintech businesses, as well as bolstering collaboration with the startup and developer ecosystem.
Derek joined BBVA in March 2016 and is based in Madrid. Prior to this he worked for Barclays, which he joined in 2004, through the acquisition of Juniper Bank, where he was an early member of the start-up internet bank. In his last role at Barclays, Derek led the U.K. bank’s digital banking initiative, embracing disruptive technologies and the startup ecosystem, while overseeing the design and launch of market leading applications, platforms and services.
Prior to joining Barclays, Derek was an entrepreneur and was part of the team that created the world’s first internet bank (wingspan). He also spent time at First USA Bank (now JPMorgan Chase) in the U.S.