Susana is Global Head of Market Intelligence & Engagement at Swift, leading strategies that enable the financial community to deliver fast, transparent, and frictionless payments worldwide. With 20+ years of experience across finance and technology, she is a recognized leader shaping the future of cross-border payments. Her career spans senior roles at Santander and Citi, where she built deep expertise in global payments, and at Amazon and the software sector, where she drove digital transformation and go-to-market strategies. She began her career as a consultant at McKinsey, advising leading institutions on business strategy and innovation. Bringing together financial, technological, and strategic insight, Susana is committed to driving innovation and industry collaboration, making her a key voice in the modernization of international payments.