Since November 2023, Mark is Head of UK and Europe Payments & Operations Transformation. In this role, Mark is responsible for the continued growth, development and transformation of our Payments business across the UK and Europe This includes responsibly for building and delivering successful and innovative solutions for digital payments and collections, commercialization of our digital capabilities, maintaining and deepening client relevance and driving the evolution of the Treasury and Trade Solutions business and operating model. Mark is also responsible for driving Operations Transformation globally for Payments by working together with our Operations teams to create a scalable, highly efficient, and resilient operating model which delivers best-in-class client experience. Prior to this, Mark was the Head of Payments and Receivables EMEA.