Human Centric Leadership: The Superpower AI Cannot Replace

As AI continues to reshape financial services, one question is becoming impossible to ignore. What is the one thing technology will never be able to replicate?

In this special live episode recorded at Money20/20, host Nadia is joined by three leaders from across the financial services and payments industry who are actively shaping what great leadership looks like, and paving the way for a more inclusive, high-performing future for us all.

This conversation will be about what is genuinely missing in many workplaces today, from the gap between equal representation and truly fair progression, to the cultural blind spots that hold businesses back from their full potential. The panel examines why inclusion is a mechanism for better risk management and stronger business outcomes.

The discussion also explores the concept of human superpowers, the strengths, empathy, trust, and lived experience that no algorithm can replicate, and why identifying and amplifying those qualities in people is one of the most powerful tools a leader has.

From building the next generation of leaders to ensuring our industry better reflects the society it serves, this session is a call to action for everyone who believes that the future of finance is built by people, for people.