From Hype to Habit: Eight Lessons for Leading in the Age of AI

In this keynote presentation, Marguerite Bérard, CEO of ABN AMRO, shares eight leadership lessons from inside a 200-year-old European bank navigating the AI age. Drawing on ABN AMRO’s experience scaling AI across the organisation, from executive education and colleague adoption to governance, risk, customer tools and internal disruption. Marguerite will explore what it takes to move from hype to habit in a highly regulated, trust-based industry.

The presentation will be followed by a brief fireside chat unpacking the implications for banking leadership, responsible innovation, and the future of European financial services.