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COVID-19 Safety Plan

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The measures in our COVID-19 Safety Plan are based on recognised events industry standards: Ascential Secure is the health and safety standard for live events, developed by our parent company. It mirrors the ‘All Secure’ COVID-19 safety standards published by industry association partners including UFI, AEO and SISO.

Our COVID-19 Safety Plan also reflects the requirements of the Dutch government, the local authorities in Amsterdam and of the RAI.

This is a detailed overview of our COVID-19 safety measures. A complete version of the COVID-19 Safety Plan will be published prior to Money20/20 Europe.

By implementing these safety measures, you can have every confidence that when you choose to come to Money20/20 Europe, we are taking all reasonable precautions to keep you safe. That leaves you free to get on with the most important thing: gaining access to the connections, conversations and ideas that will transform not just your business but the whole fintech industry.

Safety Cornerstones

Our safety measures are organised into four key areas. These four Safety Cornerstones encompass all the measures which will be applied during pre-event preparation, during Money20/20 Europe itself and in post-event break-down:

Top 10 Key Measures

Featured below are the Top 10 Key Measures we will be implementing which we consider the most important.

Cleaning & Hygiene

  1. Enhanced Cleaning: We will undertake enhanced deep cleaning before, during and after Money20/20 Europe, working with venue partners to ensure the highest standards of hygiene and cleanliness. This includes continuous sanitisation throughout the course of the event, with a focus on high-touch areas such as door handles, restrooms and food & beverage areas.
  2. Personal Hygiene: We will provide additional hand washing facilities and hand sanitising stations throughout the event space, encouraging all participants to regularly wash and disinfect their hands.

Physical Distancing

  1. Registration Process: We will use self service terminals to minimise queuing and contact during the registration process.
  2. Physical Contact: We request that participants avoid physical contact, such as handshakes and embraces, and will be promoting alternative ways to greet business partners. The exchange of printed materials, such as business cards and sales brochures, will also be discouraged, with digital alternatives available via the Money20/20 Europe app.
  3. Physical distancing: We will maintain social distancing in line with Dutch regulations and venue or other relevant guidance. This will be managed through control measures such as pre-event communications to participants, widened aisles throughout the show, increased minimum stand sizes, capacity limits in content stages, on-site signage and floor markings and on-site social distance ambassadors.
  4. Food and beverage: Our team will work closely with venue partners to employ the highest standard of food safety, including by minimising self-service buffets in favour of pre-packaged food options. If any queuing is anticipated, social distancing will be maintained through the use of floor markings and relevant signage.

Protect & Detect

  1. Personal protective equipment (PPE): Face masks are currently mandatory in all indoor and covered spaces in the Netherlands. During Money20/20 Europe, we will continue to follow any mandatory Dutch regulations on wearing PPE. Other items of PPE, such as gloves and eye screens, can be worn if participants wish to.
  2. First Aid: We will have a team of qualified first aiders on site and a separate quarantine area. Please do not attend the show if you are feeling unwell. We will follow the Dutch health authority guidance on detecting and managing anyone who shows symptoms of COVID-19.
  3. Health screening: A negative COVID test will be required before attending Money20/20 Europe, best practice is to conduct tests every 72 hours. For the majority of attendees this will mean they only need to be tested once during the show. Tests will be conducted at various locations.
  4. Trace and contact: In the event of any positive test results, we will cooperate with the Dutch authorities to trace and contact participants.

Frequently asked questions

What measures are being followed at the show?
As a starting point, we will follow the relevant industry standards, including the Top Ten Key Measures.

Money20/20 Europe will also be run according to the guidance of the Dutch government, and any venue-specific regulations. These are being constantly reviewed and we will adjust our Safety Plan as necessary to match the latest medical advice and government regulations.

Can you guarantee my safety at the show?
No environment away from your home can ever be 100% safe.

We are putting in place a comprehensive range of enhanced safety measures that make the health and safety of everyone who attends our absolute priority.

Through measures such as enhanced deep cleaning before, during and after events, non-contact registration, distancing and crowd management, and the deployment of screening and protective equipment, we are striving to provide the highest standards of safety, hygiene and cleanliness, whilst still ensuring that our clients, partners and colleagues can access the connections, conversations and ideas that they need.

Will I need to provide evidence of a COVID-19 vaccine?
No, we will not require evidence of vaccination for people to attend Money20/20 Europe. However, some airlines may require a vaccine certificate so please check with your airline or travel company.

Do I need to wear a mask if I’ve already had a COVID-19 vaccine?
Facemasks are currently mandatory in The Netherlands and as such we will be asking everyone to wear one, even if they have been vaccinated.

Current medical advice is that vaccines do not reduce the risk of transmission between people. Once vaccinated, you can still host the virus and transmit it to others. Wearing a mask and other safety measures will help to reduce the risk of virus transmission.

We will be closely monitoring the guidelines and medical advice and updating our safety measures as necessary in the lead up to the show.

Will I need to provide evidence of a negative COVID-19 test?
Yes, evidence of a negative COVID test will be required for access to Money20/20 Europe. We are making arrangements for everyone to take a COVID-19 antigen test on the day of their arrival at the show. Best practice is that tests should be conducted every 72 hours. For most attendees, this will require them to only test once during the show. Tests will be conducted at various locations.

We are also making arrangements for access to COVID tests which may be required prior to any return journeys to international destinations.

Will I need to be tested if I’ve already had a COVID-19 vaccine?
Yes, the current medical advice is that to prevent transmission of the virus, everyone should be tested when they arrive at Money20/20 Europe.

What happens if I test positive?
We will have expert medical advice available to support anyone who becomes ill or who tests positive for COVID-19 during the show. Before coming to Amsterdam, please check that you have appropriate insurance in place, including cover for any medical treatment or for any disruption to your travel arrangements.

What happens if there is a lockdown where I live or if I have to quarantine on the way there or back?
If you find yourself in any of the below scenarios within the 14 days before the show, we’ll be happy to move your pass across to next year's show in 2022 so that you can have peace of mind that it won't go to waste:

  • The country/state that you live in closes its borders to travel
  • The country/state you live in issues advice not to travel to Amsterdam
  • The country/state you live in has imposed an unavoidable quarantine on return from travel
  • There is an unavoidable quarantine on arrival in Amsterdam
  • There is a further lockdown phase in the country/state you live in that prevents you from leaving your home except for essential requirements

Then your pass will be transferred to the next edition of the show.

We'd also be happy to help you transfer your pass to a colleague or client to attend in your place if you prefer.

What are the latest travel restrictions?
For the latest advice on travel to and from Amsterdam, please consult the following websites: